Beach Body Diet Pills Reviews
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This review is featured by Beachbody
Alex of Shickshinny, PA Verified Reviewer Verified Buyer
Original review: Aug. 26, 2019
I saw the previews for INSANITY, and that was my first program that I started with. And then, I saw Beachbody On Demand recently, so I tried the other programs and I like it. Right now, I'm on my fifth program. I'm doing Transform :20. I like to complete the whole program then try a new one, but I like how you can bounce back and forth if you want, to do a three-day session workout or do a Transform :20. I'm very satisfied with the results. My health is so much better. I used to be an avid runner but I haven't had as much time, so I just do the Beachbody program and it works really good.
Beachbody response
Hi Alex,
Congratulations on the completion of some of our more challenging programs! That truly is an accomplishment and you should be proud of yourself. Thank you for taking a moment and letting us know of your success with our programs and the achievement of greater health.
This review is featured by Beachbody
Kelsey of Loup City, NE Verified Reviewer Verified Buyer
Original review: June 4, 2019
My parents used the Beachbody program growing up, and I use it now. It has proven results and I've seen it work. I use Beachbody On Demand and I really like it. I did CIZE and lost 5 pounds, and I've lost 5 pounds from another program too.
Beachbody response
Hi Kelsey,
We are ecstatic to see that you are following in your parents footsteps and have lost 10 pounds from crushing CIZE and other Beachbody workoutds. That is great news and we see that you are keeping up the great work and have already started on a new program. Thank you for being apart of the Beachbody community and we look forward to hearing more about your success in the future.
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Brady of Moorhead, MN Verified Reviewer
Original review: Nov. 8, 2021
We ordered the Beachbody MYX Home Studio on October 7th. We conducted a lot of research and chose the Beachbody system because it is new and the shipping time was considerably less than Peloton. The estimated ship time was 1-3 weeks. October 14th we received a notification that the shipment was arriving Oct. 22nd. We also noticed a discrepancy between the location pin and our address. They have the correct address but the wrong location. This started an extensive dialogue and run-around that has us beyond frustrated. To this day if you track our shipment the, est. delivery is Oct. 29th.
We have contacted the shipper countless time with no response. Finally they responded on Nov. 2nd and said their records show the shipment was due on Oct. 20th and that they had not receive it, and that they would conduct a "dock search" and give me an update. We have not received any update with any delivery information. Reading between the line...the shipment is lost. We have reached out to Beachbody/MYX more times than I care to admit.
To their credit they respond very quickly. Unfortunately it is repetitive non-sense. "We are still working on your inquiry." "Thanks for checking in and for your patience as your MYX makes its way to you." The last message I received with tracking information was received on Nov. 4th, IT SHOWS AN ETA OF OCT. 29th!!! Obviously no one is actually on the other end of the line and we still have no update as to where the shipment is, no plan and no resolution. We were very excited to join the Beachbody Team but this as completely taken the wind out of our sails...
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Beachbody response
Hello Brady,
We are truly sorry for your experience with your bike purchase.
We see that you have been in communication with the Myx team in regard to your order.
It appears you have requested to cancel your order on November 11, 2021.
Your order has been canceled and a refund was also processed.
Please accept our apologies for the inconvenience this matter has caused.
Kristen of Longs, SC Verified Reviewer
Original review: Sept. 5, 2021
I understand that places are short staffed right now and Covid took a toll on a lot of businesses. However, this is the second month in a row I have received the wrong order from Beachbody. This time I ordered Energize and got Shakeology. I don't even use the Shakeology as I am allergic to it. They have replaced my order. But instead of apologizing and saying it was their fault they blamed Fed Ex?? Why is Fed Ex filling your orders? And the customer service guy tried to charge me for re-shipping my order? For real? He finally stopped talking long enough for me to say I would be canceling all further orders and then he decided to refund my original expedited shipping I paid for and they're resending my order expedited. I really do love their supplements but this is getting a little ridiculous. I am Getting really frustrated at them at this point. One time…ok it was a mistake. But repeatedly sending me the wrong order is just plain neglect on quality control.
Beachbody response
Hi Kristen,
We are truly sorry you were sent the incorrect item.
A reshipment has been processed and is scheduled for delivery on September 10, 2021.
We have provided our contact details via email to gather additional information regarding your experience.
Sincerely,
Beachbody
EG of Vicksburg, MI Verified Reviewer
Original review: July 26, 2021
I bought their protein shake in June, I made sure that I chose a one time buy because I wanted to try it out and was not ready to commit. Come July, they charge my card again with claims that I made a monthly subscription. Talking to customer care, it is like a back and forth argument on whether or not I chose the monthly subscription. I am transferred to a couple of people and told that they cannot issue a free return label because there is nothing wrong with the protein powder and that I will be charged $9 for a return label. They refused to issue a refund even if I did not authorize the purchase. This is feels like sneaky theft!!!!
Beachbody response
Hello Eva,
We confirmed that on June 26, 2021, you purchased a 3-Day Refresh and Shakeology Challenge Pack.
Please note, all Challenge Packs included a monthly subscription. This is the reason your monthly Shakeology Cafe Latte Vegan order was processed on July 26, 2021. We have canceled your subscription and provided a return label to return the item.
Sincerely,
Beachbody
Kaylee of Portland, MO Verified Reviewer
Original review: July 10, 2021
I contacted a coach to try out the Hydration stuff and apparently they signed me up for the monthly subscription. I did not realize this until a month later when they charged me for it again. I immediately went to the website to try to cancel it, however it said the order was "processing" so could not be cancelled, nor did it give me an option myself to cancel my subscription or remove my debit card on file. It gave me a run around to the point that I was texting customer service and they said that I had to return the item to get my money back, but that they would cancel my subscription. This time, I accepted that fact and trusted that this is how it would go down. I even checked the website under membership/subscriptions and it no longer showed that I was signed up for anything. A month later, they charged me for it yet again! Once again, I got the same run around.
30 minutes later on the phone, they directed me to the Resolution Center (because apparently customer service is not enough for these reoccurring problems) where they still tried telling me that they would cancel and I would have to send the item back to get my money back. I was not accepting of that answer this time when I did not authorize the sale. Finally, they agreed to refund me my money and cancel my subscription and I could keep my current product that was being shipped. Although I did not want the product, they said that they could not cancel the shipment (even though it had not shipped yet).
A couple of days later, I received an email stating that my subscription was finally cancelled and I received a PARTIAL refund!! They still kept the money for shipping and taxes! I sat on the phone for 30 minutes on hold, waiting for the Resolution Center yet again when they simply just hung up on me while on hold.... I also never received my refund for the item a month prior that I shipped back. This company is an absolute scam and left me with no choice but to shut down my debit card since it was still on file and they refused to take it off. I do not trust that they would still charge me for stuff that I did not authorize. My "coach" was also no help as she ignored my messages and still posted on social media about her "company paid vacations" that they gave her, which I now know came out of the customers' pockets from all of these scams. I wish I would have looked at online reviews prior to falling for this. Buyer Beware!
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Beachbody response
Hi Kaylee,
We are truly sorry you were billed for a product although you've previously requested to cancel.
We have confirmed your subscriptions are cancelled and no further charges will process.
A refund has also been processed for the most recent charge.
Sincerely,
Beachbody
Austin of Houston, TX Verified Reviewer
Original review: June 25, 2021
Beachbody is an all-in-one solution for fitness, health, and motivation to help meet your health and fitness goals. The line of Beachbody products all motivated me to push myself to meet new health and fitness goals.
Beachbody response
Hi Austin,
We are pleased to hear how well Beachbody is helping you to achieve your fitness goals.
Keep up the good work!
Sharon of Whitmore Lake, MI Verified Reviewer
Original review: June 22, 2021
I signed up for a trial membership, which I cancelled within the 14 day trial period. I was just charged for a membership! I contacted customer service, first, via text. It took 50 minutes for the person to tell me they couldn't see the charge on their end (it is showing as pending in my bank) and they would 'watch my account', and when they saw the charge come through they would refund me. I called customer service next to try to resolve it that way. I tried to explain the situation to this second person. I could barely understand her and I asked her if there was a customer service manager, or someone in the US, I could speak with, she then hung up on me. I made a THIRD call, immediately asked for a manager and was transferred to Christine on the "Escalation Team". In 7 minutes the issue was resolved and the money credited back to my account. It took me close to an hour, and a LOT of frustration, to accomplish something that should have taken 7 minutes.
Beachbody response
Hi Sharon,
We apologize for your experience with our customer service support. We value our customers and our goal is to always provide excellent service. Upon reviewing your account, we confirmed your subscription was successfully cancelled on June 22, 2021. A refund has also been provided for the Beachbody On Demand billing.
Please accept our apologies for your experience.
Jeanette of Whittier, CA Verified Reviewer
Original review: June 10, 2021
They need to address the seniors needs as to our special exercises versus everyone else. They put everyone under a general umbrella which is non all inclusive.
That needs to change in order to keep their membership.
Cristina of Fort Lauderdale, FL Verified Reviewer
Original review: May 11, 2021
I signed up hoping this will help me. I struggled my whole life with my weight and figured this may work. After a year of dedication and workouts and making monthly payments I've seen no change so I've decided to cancel. I used the chat option to cancel the plan and I received a confirmation of cancellation. 2 weeks later I was charged $100. Apparently if I don't sign a form it won't cancel. I called to dispute the charge the same day and I was given the runaround. Your methods of customer service sucks and I will never recommend anyone to use your program again. Btw I'm still not being honored my refund because now my account is cancelled and my information is miraculously lost.
Beachbody response
Hello Cristina,
Upon reviewing our systems, we see there was a request submitted to delete your account information.
Your account was successfully deleted on May 9, 2021. We are unable to review any prior account history to process a refund.
Here is a link to our FAQ regarding the request to delete an account:
https://faq.beachbody.com/app/answers/detail/a_id/3438/catid/0/TLP/0
Sage of Schenectady, NY Verified Reviewer
Original review: April 14, 2021
I called and cancelled my membership and everything that went with it 38 months ago mainly because I wasn't using the products and didn't want to waste any more of my money. I spoke to a lady who helped me cancel my memberships. Lo and behold, Beachbody has been charging my account ever since Jan 2018, because I didn't fill out a specific form. I was never told by anyone that I had to fill out an extra form. I spoke to a gentleman, yesterday, who helped me with the current situation and he told me that I would be getting a refund because of the situation. I then get an email from the company stating that I would get a partial "credit." Let me be very clear, I don't want anything to do with Beachbody, and haven't since January of 2018! I DON'T WANT A CREDIT! I want my money back.
Beachbody response
Hello Sage,
Your coach account was successfully canceled on April 13, 2021.
We have issued additional refunds for the business service fee.
Please allow up to 3 business days to receive depending on your financial institution.
We sincerely apologize for the inconvenience caused.
Laura of Barrie, ON Verified Reviewer
Original review: April 2, 2021
I have been a Beachbody member since April, 2020. I paid for a yearly subscription. Beachbody came out with a new program in January 2021 that I wanted to try and my coach encouraged me to try it out. She told me that I would have to pay $200 to get the new program, and included in that, would be a yearly subscription. I paid the $200, did the program, and now Beachbody is charging me another $135 for the yearly subscription. I called the customer service at Beachbody and told them what my coach said and they said there was "nothing to be done because I was outside of the 30 days to upgrade my membership". They said that I only purchased a 9 week program for $200!!!! And the yearly subscription wasn't included. Why in a million years would I pay $200 for only a 9 week program when it wouldn't include the yearly subscription and I was going to be charged $135 only 3 months later.
This company is a scam with horrible customer service. The "escalation" team member even agreed with my point and understood what had happened and they STILL wouldn't do anything about it. I was supposed to hear from corporate within 24-48 hours and haven't heard back. Would not recommend because if you ever have an issue, this billion dollar company will do nothing for you.
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Beachbody response
Hi Laura,
Thank you for taking the time to speak with us regarding your account. As discussed, a refund has been processed for the Beachbody On Demand charge. Please allow three business days to receive the refund depending on your financial institution.
We sincerely apologize for the inconvenience caused.
Source: https://www.consumeraffairs.com/health/beachbody.html
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